Building and Class Policies

We are very proud of our facility and are happy to share it with our friends. We try our best to keep the building and grounds maintained and safe and hope you do too.

Our Outdoor Field and Indoor Arena

Majority of our classes will be held indoors but on occasion we will work in our outdoor field.

Prior to and Arriving to Class

Please plan on showing up no more than 15 minutes early for class. Please potty your dog before entering the building or training on our outdoor field.

Crating and Seating

Please bring your own crates. You are welcome to crate indoors.You may also crate out of your car as long as your dog does not excessively bark and if the conditions are safe for a dog to be crated outdoors. When it is not your turn, you are required to crate your dog.

You may also crate your dog inside the building

We also have limited seating available. Please bring your own chair if you’d like to sit during class.

Footwear

Please use clean footwear on our indoor and outdoor turf. It’s required for you to bring a change of shoes: one pair for walking outside/pottying your dog and another for running on our turf. This is a strict requirement due to the amount dirt and debris being brought onto the running surface.

If you use the outdoor field, please wipe your shoes off prior to leaving the field. This will minimize dirt being tracked outside the ring. Especially be aware of coming into the building with footwear with dirt.

Treats and Rewards

We encourage use of rewards (food and toy) in our building. However, please minimize crumbly food. When rewarding your dog, please be sure to pick up an accidental food drops. Also, more of a recommendation, when using food, it’s good to use a food treat that is visible on our green turf.

“Pottying” Your Dog and “Accidents”

Please exercise your dog before, after and between your time in the ring. We realize accidents do happen but do your best to minimize this chance. If an accident does occur, please let us know and we will handle the cleanup. If your dog does have an accident, you’ll be responsible to pay a “potty accident fee” of $25 due to cost of cleaning supplies and class time lost.

When “pottying” your dog, please “pick up” after. There is a “poop bucket” on site. Please place bags inside the bucket. It’s important we keep our grounds clean. Also, please exercise your dogs away from the building, fences and other structures and also far enough away from the front of our house. We have “Piles of Rocks” and “Sticks” that are the perfect place for your dog to relieve themselves.

Bitches in Season

We currently allow bitches in season to train at Five Points Training if they wear “panties” and seek approval from Joel and Lori in advance of their schedule class.

Weather, Class No-Shows, and Cancellations

In the event of inclement and questionable driving weather, we will be sure to communicate via e-mail (and Facebook) 3 hours prior to class start times. However, we understand, “our weather” here is not always “your weather” there. In those cases, please be sure to notify us if you choose to not brave the weather. Please be safe.

For those in daytime and a-la-carte classes, if you sign up for classes, we require 72 hour notification if you are unable to attend. If you notify us prior to 72 hours, you will not be charged for class. If you notify us with less than 72 hour notice, you are responsible for payment of that class. However, If you must cancel due to a handler or dog injury/sickness, please let us know as soon as possible and this 72 hour timeframe does not apply and you will not be charged for class. No-shows without notification will be charged for class as well.

For those in blocks of classes, you are responsible for payment for any class you are unable to attend for whatever reason. We do not “sell” spots in the event you cannot make class.

Payment

Payment is due prior to class. We accept cash or check or online payment. Please make checks payable to “Five Points Training.” Please place your payment in the red box near the entryway. Check payments do not require envelopes but cash payments DO require envelopes with your name, class date, and class name.

Acknowledgement of Policies

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